1 reviews | Active since Oct 2014
A DECADE OF LOYALTY AND PAYMENT; BEHIND BY SEVEN MONTHS AND GIVEN 5 DAYS NOTICE OF AUCTION. DO NOT RESPOND
<p>I have used Reliable Removals as my preferred Moving and Storage company for over a Decade. During this time - they have always been paid, except for last year. I was ill and the payments rand behind. I was also as a result in a terrible time financially. I kept in contact with them and gave them a payment plan. I was told that my goods would be auctioned in 5 days. They did not follow proper procedure, Did not give me the required notice period, did not advertise the auction and did not tell who the Auctioneers were. Just saw in a email that a "John" would be picking up my goods. They told me that if my goods are sold for less than the amount specified - they would still charge me. I signed nothing to the affect. I did find out what my rights were - but before going that route, humbled myself and asked for leniency based on our relationship. They have not even bothered to respond. I have always recommended them and sent clients their way. I find this treatment of a person who has been their customer for 10 quite shocking,</p>
Good Day Irene,
Thank you for engaging with us with your query and complaint to enable us to respond effectively and satisfactorily.
Yours Faithfully
Barry Corbett
Good Day Irene,
Thank you for engaging with us with your query and complaint to enable us to respond effectively and satisfactorily.
Yours Faithfully
Barry Corbett
