WORST PLACE TO DO BUSINESS WITH

I WOULD GIVE THIS PLACE ZERO STARS!!!

This is the worst place and the worst corporation that I have ever come across. I own a private practice and needed to get into seeing patients in person. At the time, there wasn’t anything around my area that was up for rent so I rented an office from Regus in Parker, co. Mind you, they require you to pay 2MONTHS worth of rent and also the MONTH of all in advance. So basically 3 months all at once as they charge ahead.

Things go well and I ask to rent 2 offices in the Colorado Springs location because again, nothing around the North Briargate area is suitable. Either they are VERY expensive or they are located in a very sketchy area for patients and staff to come to so of course REGUS was there conveniently. We rent 2 offices and as expected, they require 2 MONTHS, along with the MONTH OF. things start to get awful with these people.

Since they have direct deposit, they can do whatever they want. They have OVER CHARGED ME and amount of $10,000 by now. My husband has been disputing this wrongful charge for the past 2MONTHS. We have a plethora of emails between the Colorado Springs office Off Delmonico with JACKLYN, JAMIE, and DUSTIN regarding wrongful charges that just won’t get refunded.

They have also wrongfully charged us LATE payment fees when their rent comes out of business changing account AUTOMATICALLY. AND IT HAS NEVER BOUNCED!!! Eventually, they “credited” that to our account because of course, we were told “oh I don’t know how that could happen” but yet it still did!!!!

Recently, they said they tried to refund us $4900 that they STILL owe us and the person JACKLYN said it went to a Wells Fargo account. WHAT THE F?!!!!! They have our account clearly, they take money from it. We have ENT!!!! SO of course, that money never came to us. So we are still waiting for that, 2 months later.

Just this week, they come back and charge us another late payment fee!!! AGAIN!!!! What the f?!!!! So here we are disputing this too as this is NOT accurate since they have OUR CHECKING ACCOUNT!!!!

This place has genuinely affected MY MENTAL HEALTH and my financial health as they seem to continue to TAKE & TAKE and TAKE and NO ONE is ever held accountable for THEIR *****!! Every single month is always a problem with payments. We don’t ever pay the same amount!!!

As I said, I have been fighting REGUS for the past 3 months now about all their *****ULENT charges and NO ONE is ever there to speak on the phone live. They only communicate VIA EMAIL and NEVER seem to find a solution to the problem. They reply with some questions or inquiries that we literally have to take time out of our day to pay attention to this SH**!!!!!!

It’s VERY FRUSTRATING!!!! I LOATHE REGUS!!! PLEASE PLEASE STAY AWAY FROM THEM!!!! THEY ARE A COMPLETE **** AND THEY WILL DRAIN YOUR HARD EARNED MONEY!!!!!