CN
Carol N

1 reviews | Active since Feb 2020

06 Feb 2020, 11:40

Unilateral lease renewal

I entered into a lease agreement with Regus, for a virtual office. It was until 31 October 2019. They sent me a notice of renewal by email, I responded on the 5 August 2019 to say I will not renew it. They responded and wished me well, and referred me to an online system which I was unable to use then as I took long and I didn't have enough data, was then unemployed and my business struggling. Now they have unilaterally renewed my lease because they say I was 5 days late. Yet the notice is 85 days before the end of the lease. The office is in Nelspruit.

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Replies (2)
CN
Carol N's update04 Mar 2020, 21:38
Reviewer Update
The matter is now resolved. Lease has been cancelled. Retainer has been refunded to my account.
Regus Management Group
Regus Management Group's reply05 Mar 2020, 12:22
Official
Glad it's now resolved.
Sandra Melody
Head of Regus Customer Service team  
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