MS
Mayshree S
1 reviews | Active since Jun 2015
15 Aug 2023, 14:10
Spaces Umhlanga - Billing for Ghost contracts and locking you into contracts unknowingly
Hidden rules on contract terminations. Billing on accounts without terminating. Double billing on accounts. Ver poor accounting service. Really bad for small businesses.
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Replies (2)
Regus Management Group's replyOfficial
22 Aug 2023, 08:05 Hi Mayshree, thanks for sharing your concerns.
We reviewed your account and made the necessary corrections as per the details shared with you.
Our sincere apologies for the inconvenience caused.
If you need further assistance, you are welcome to contact your community team who will be happy to assist you with any queries.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces
Regus Management Group's reply22 Aug 2023, 08:05
Official
Hi Mayshree, thanks for sharing your concerns.
We reviewed your account and made the necessary corrections as per the details shared with you.
Our sincere apologies for the inconvenience caused.
If you need further assistance, you are welcome to contact your community team who will be happy to assist you with any queries.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces
MS
Mayshree S's updateReviewer Update
11 Oct 2023, 10:48Thank you Lorraine, unfortunately I have not been correctly advised of the termination terms of the contract when signing. I was misled. I brought it up with customer service and received no assistance. I am now being handed over to the attorneys. This is very poor service.
MS
Mayshree S's update11 Oct 2023, 10:48
Reviewer Update
Thank you Lorraine, unfortunately I have not been correctly advised of the termination terms of the contract when signing. I was misled. I brought it up with customer service and received no assistance. I am now being handed over to the attorneys. This is very poor service.