JJ
Jacques J
1 reviews | Active since Dec 2017
28 Jul 2020, 11:54
SHAME on you !!
Charge Late Payments during a Pandemic and them more late payments when we can't pay the initial late payment on time. No support was given to client even when i did try and catch up with the payments !!!
Helpful (0)
Replies (4)0
Replies (4)
Regus Management Group's replyOfficial
28 Jul 2020, 13:03Hi Jacques, this is a stressful period for all. Still, our invoices are payable by the 15th. You can review your statement online and set up an auto payment to avoid late fees. It is easy: Log onto your online account and visit the Accounts/Payment method section.
Thank you for your business.
Regus
Thank you for your business.
Regus
Regus Management Group's reply28 Jul 2020, 13:03
Official
Hi Jacques, this is a stressful period for all. Still, our invoices are payable by the 15th. You can review your statement online and set up an auto payment to avoid late fees. It is easy: Log onto your online account and visit the Accounts/Payment method section.
Thank you for your business.
Regus
Thank you for your business.
Regus
JJ
Jacques J's updateReviewer Update
28 Jul 2020, 14:45Dear Regus,
Thank you for your response.
Your reply does not support the concerns I had, but it's once again clear that you have no concern for your clients and the current global crisis me are in! Being no care and cold will make you lose many clients, make my words!!
I guess our relationship will be a short and sweet one. I know my invoices are due, and I have made an effort to pay them up to date. This was followed by late payment changes. Please note with the little or no cashflow we have in our business we made an effort. Setting up a debit order for the 15th will result in you not getting your money as my clients have not paid as yet or I also have to try get my money in. COVID affected all of us and you could have also app**** for bond relief with the banks like everyone else!!
Let's not even ask about you invoices you send us in advance, then you claim that we are late when they are paid at the end of a month. NO you are early with your invoicing !! When you invoice me for a month it's you already charging for next moth. But I guess this will never make any sense to you lot!! Sharks !!
Please do not thank me for my business as I will be cancelling at my earliest convenience !!
Thank you for your response.
Your reply does not support the concerns I had, but it's once again clear that you have no concern for your clients and the current global crisis me are in! Being no care and cold will make you lose many clients, make my words!!
I guess our relationship will be a short and sweet one. I know my invoices are due, and I have made an effort to pay them up to date. This was followed by late payment changes. Please note with the little or no cashflow we have in our business we made an effort. Setting up a debit order for the 15th will result in you not getting your money as my clients have not paid as yet or I also have to try get my money in. COVID affected all of us and you could have also app**** for bond relief with the banks like everyone else!!
Let's not even ask about you invoices you send us in advance, then you claim that we are late when they are paid at the end of a month. NO you are early with your invoicing !! When you invoice me for a month it's you already charging for next moth. But I guess this will never make any sense to you lot!! Sharks !!
Please do not thank me for my business as I will be cancelling at my earliest convenience !!
JJ
Jacques J's update28 Jul 2020, 14:45
Reviewer Update
Dear Regus,
Thank you for your response.
Your reply does not support the concerns I had, but it's once again clear that you have no concern for your clients and the current global crisis me are in! Being no care and cold will make you lose many clients, make my words!!
I guess our relationship will be a short and sweet one. I know my invoices are due, and I have made an effort to pay them up to date. This was followed by late payment changes. Please note with the little or no cashflow we have in our business we made an effort. Setting up a debit order for the 15th will result in you not getting your money as my clients have not paid as yet or I also have to try get my money in. COVID affected all of us and you could have also app**** for bond relief with the banks like everyone else!!
Let's not even ask about you invoices you send us in advance, then you claim that we are late when they are paid at the end of a month. NO you are early with your invoicing !! When you invoice me for a month it's you already charging for next moth. But I guess this will never make any sense to you lot!! Sharks !!
Please do not thank me for my business as I will be cancelling at my earliest convenience !!
Thank you for your response.
Your reply does not support the concerns I had, but it's once again clear that you have no concern for your clients and the current global crisis me are in! Being no care and cold will make you lose many clients, make my words!!
I guess our relationship will be a short and sweet one. I know my invoices are due, and I have made an effort to pay them up to date. This was followed by late payment changes. Please note with the little or no cashflow we have in our business we made an effort. Setting up a debit order for the 15th will result in you not getting your money as my clients have not paid as yet or I also have to try get my money in. COVID affected all of us and you could have also app**** for bond relief with the banks like everyone else!!
Let's not even ask about you invoices you send us in advance, then you claim that we are late when they are paid at the end of a month. NO you are early with your invoicing !! When you invoice me for a month it's you already charging for next moth. But I guess this will never make any sense to you lot!! Sharks !!
Please do not thank me for my business as I will be cancelling at my earliest convenience !!
Regus Management Group's replyOfficial
28 Jul 2020, 15:08Hi Jacques. I am sorry you feel this way and understand the difficulties. But I cannot explain and help further if you remain anonymous. Please email me at Sandra dot Melody at Regus dot com. Thank you
Regus Management Group's reply28 Jul 2020, 15:08
Official
Hi Jacques. I am sorry you feel this way and understand the difficulties. But I cannot explain and help further if you remain anonymous. Please email me at Sandra dot Melody at Regus dot com. Thank you
JJ
Jacques J's updateReviewer Update
28 Jul 2020, 15:37Sandra, you should be able to apply fair process no matter who I am. You views on how we are treated in the current pandemic is clear and I will not forget about this.
JJ
Jacques J's update28 Jul 2020, 15:37
Reviewer Update
Sandra, you should be able to apply fair process no matter who I am. You views on how we are treated in the current pandemic is clear and I will not forget about this.