Regus/IWG — disgraceful and ********* billing conduct

Regus confirmed in writing that my agreement was for one fixed month only. I paid on that basis. They are now repeatedly trying to charge me for an extra month and claiming their own manager’s written confirmation was “incorrect”. This is disgraceful, misleading and predatory conduct. It feels like a deliberate attempt to squeeze money out of a small business using technical wording after the fact. Regus should be ashamed of this behaviour.