NM
Neo M
1 reviews | Active since Feb 2019
19 May 2022, 14:58
Regus Virtual Office Contract
Regus been failing to end my contract for years now... no one is helping out and they want me to pay amounts that are not agreed upon contract. They say we must end contract on their platform but still no sight of it. Dont sign any virtual contract with them its all a ****
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Regus Management Group's replyOfficial
20 May 2022, 13:01 Hi Neo, We’ve tried to identify who you are in order to assist you to no avail. For you to come on here and call us names but give us no chance to try and help you, is just not fair or accurate for that matter. Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed. Ending your agreement is a simple process, which you should confirm through your online account (“Account” section). Your termination will be confirmed shortly after by email. If you’d value a deeper investigation into the matter, or have any further concerns, I’d be happy to assist you. Please email me at *** with your company name and details. Thank you again for taking the time to provide feedback. Best wishes, Lorraine Brule Global Customer Service at Regus
Regus Management Group's reply20 May 2022, 13:01
Official
Hi Neo, We’ve tried to identify who you are in order to assist you to no avail. For you to come on here and call us names but give us no chance to try and help you, is just not fair or accurate for that matter. Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed. Ending your agreement is a simple process, which you should confirm through your online account (“Account” section). Your termination will be confirmed shortly after by email. If you’d value a deeper investigation into the matter, or have any further concerns, I’d be happy to assist you. Please email me at *** with your company name and details. Thank you again for taking the time to provide feedback. Best wishes, Lorraine Brule Global Customer Service at Regus