Regus Rosebank | Regus Group

Terrible transparency. It is just ridiculous to even comprehend. We moved in on the 1st of March 2024. We paid the 1st months rent and the retainer. We asked the agent at the local office, when the next rent will be due. We were advised the they raise an invoice on the 1st day of the month and it is due by the 15th of that month. So the agent explained that the next rent due would be on the 15th of April. All seemed great and clear. Fast forward to the 15th of March, we are sent an invoice to pay rent. Weird right?, the agent is now flipping the script and saying we have to pay and that is how the invoicing works. We end up sending an email to head office regarding this. They advised us to rather pay at the end March 2024. Sounds somewhat fair, but wait, they also expect us to pay rent again on the 15th of April. I promise, that i am not making this up. I dont understand, how they are able to legally get away with this. So please DO NOT rent from them. What the agents tell you, is far from what you experience after signing up.