Regus ******* Not even the MD will take resonsibility

From: HELP DESK ********** ********** Sent: 20 September 2017 03:04 To: 'Melindie Saaiman' ********** 'Jessica Graham' ********** 'Kirsten Morgendaal' ********** 'Tyrone Hall' ********** 'Joanne Bushell' ********** 'Neo Makgotloe' ********** 'Charisma Barker' ********** Cc: 'Tanya Holmes' ********** Subject: RE: REGUS RECONCILIATION AS PROMISED

Good day M/s Saaiman Without Prejudice There is no misunderstanding Using your figures “RECONCILLIATION OF REGUS ACCONT” you representing Regus would be de*****ing 0800 Property in the amount of R20,078.46 for which we will hold you personally responsible and accountable. 1. Due to the fact that the Think Tank did not conform to Safety & Heath Regulations as the lighting was extremely poor, there was no ventilation of foul air and there was a noise hazard from the office next door. Karabo or about May 2017, recommend that we move to office 109 and Tyron Hall was advised to administer the move under the existing lease. 2. To date and in the absence of an official quotation for 109 by Tyron Hall, common law dictates the rental should have remained at R 2664.80 for June, July & August 2017. Albeit we were given a new position within the same office for health and safety considerations. 3. We agree on RENT (A) in the absence of a presentation another frivolous, ridiculous, absurd reconciliation based on admitted chaotic accounting practices. 4. We agree on Amenities (B) 5. We Agree on Payments (C) 6. A six month lease can’t attract a double exit charge. 7. Can you explain to the Consumer Council, how you arrive at a rental of R6,692.82 per month for June, July & August? 8. Can you give a definition of a retainer for the Consumer Council. 9. Can you explain to me for the benefit of the Consumer Council the accounting process relating to the identification of the retainers and the security thereof? 10. Can you explain why a Multi Billion $/Pound organisation is spending so many days & man hours on a simple refund to bully a senior citizen? 11. Deposits/retainers are supposed to attract interest. This is common practice in the Rental Industry. Please explain Why Regus is exemot from paying interest. 12. What VAT is applicable to the Retainers and Deposits? 13. Do you condone the utterances in a telephonic conversation on or about September 2017 by Charisma Barker regarding overcharges. “You gave us the authority to debit your credit card” ? 14. Can you explain, why the MD remains silent yet acknowledges receipt of emails on her hand held. 15. You have been previously afforded the opportunity to rectify your rental overcharges and neglected to do so. 16. The directors have failed to show any leadership or common decency to resolve the issue. Shame on you! Trump would have fired you! 17. Set out below is a schedule of the amount payable to 0800 immediately.

0800 Property RENT (A) Amenities (B) Payments -R7,284.80 19 September 2017 -R2,644.80 -R2,872.80 Mar R2,644.80 R228.00 -R2,872.80 April R2,644.80 R228.00 -R2,872.80 May R2,644.80 R228.00 -R2,166.59 Jun R2,644.80 R228.00 -R5,841.93 July R2,644.80 R279.30 -R1,382.82 Aug R2,644.80 R279.30 -R279.30 TOTALS R15,868.80 R1,470.60 -R28,218.64 A+B R17,339.40 C -R28,218.64 Balance -R10,879.24 Less 1 exit 802.56 Payable to 0800 -R10,076.68

All my rights are hereby and comprehensively reserved.