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Stuart V

1 reviews | Active since Feb 2018

28 Feb 2018, 06:31

Regus Management Services Bad Business Practice.

Please make a very careful decision before joining this group to procure services offered by them. Firstly during the initial process my company account was debited incorrectly. They do not adequately inform their clients of what the service entails & that you will be charged per call handled over & above what you are billed monthly as a set fee. In addition, you will not receive the promised emails/texts relating to the service you pay for on every occasion which leads to frustration from your own Clients. The process of dissolving this association is almost too convoluted to explain. You are required to register on their website & then agree to their terms before being able to extract yourself from the contract which you are required to do 3 months before the termination date. Their service is dismal. Do as I have done & approach the Consumer Council for resolution. I wish you less frustration than I have experienced.

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