PL
Puli L
1 reviews | Active since Jan 2018
07 May 2020, 10:08
REGUS IS A ****, SEEK OTHER OFFICE SPACE PROVIDERS
I have been with Regus last year August, the beginning of last month I cancelled my service and my acount was up to date and I requested my retainer to be Paid back to me, till this day I haven't got my money back, I tried calling but I got instructions to go online at the bottom I must click "contact us" IT DOESN'T WORK SINCE I CANCELLED MY SERVICES. PLEASE PAY UP!!!!!!!!!!!!!! WE ALL KNOW PROFESSIONALISM IS NOT YOUR FORTE..... I WILL NEVER USE YOUR SERVICES EVER AGAIN!!!
Helpful (0)
Replies (8)0
Replies (8)
Regus Management Group's replyOfficial
07 May 2020, 13:14Dear ‘Puli L’,
I can feel your frustration and I am sorry about it. At Regus retainers are refunded within 30 days, from your online request. Please contact me at *** so I can help. Thank you
Sandra Melody
Head of Regus Customer Service team
I can feel your frustration and I am sorry about it. At Regus retainers are refunded within 30 days, from your online request. Please contact me at *** so I can help. Thank you
Sandra Melody
Head of Regus Customer Service team
Regus Management Group's reply07 May 2020, 13:14
Official
Dear ‘Puli L’,
I can feel your frustration and I am sorry about it. At Regus retainers are refunded within 30 days, from your online request. Please contact me at *** so I can help. Thank you
Sandra Melody
Head of Regus Customer Service team
I can feel your frustration and I am sorry about it. At Regus retainers are refunded within 30 days, from your online request. Please contact me at *** so I can help. Thank you
Sandra Melody
Head of Regus Customer Service team
PL
Puli L's updateReviewer Update
07 May 2020, 14:49Your email is not included on this message please advice how can I contact you
PL
Puli L's update07 May 2020, 14:49
Reviewer Update
Your email is not included on this message please advice how can I contact you
Regus Management Group's replyOfficial
07 May 2020, 14:55This site doesnt allow me to specify my email. Please contact your account helpdesk and mention this post on hellopeter. Contact details are on your Regus invoice. When done I'll run a search through your name "Puli L". Alternatively please provide your Account ref (as displayed on invoice). Thanks
Regus Management Group's reply07 May 2020, 14:55
Official
This site doesnt allow me to specify my email. Please contact your account helpdesk and mention this post on hellopeter. Contact details are on your Regus invoice. When done I'll run a search through your name "Puli L". Alternatively please provide your Account ref (as displayed on invoice). Thanks
PL
Puli L's updateReviewer Update
07 May 2020, 15:04Here is my account number *** and its been 30 days since I cancelled my services with you guys
PL
Puli L's update07 May 2020, 15:04
Reviewer Update
Here is my account number *** and its been 30 days since I cancelled my services with you guys
Regus Management Group's replyOfficial
07 May 2020, 15:42Hi Puli. Sorry, the website is displaying ********** instead so I can't read. Not very constructve. Let me know when you've emailed your account helpdesk (add the reference Hellopeter and/or Puli L so I can search for it). I'll then jump on it
Thank you
Thank you
Regus Management Group's reply07 May 2020, 15:42
Official
Hi Puli. Sorry, the website is displaying ********** instead so I can't read. Not very constructve. Let me know when you've emailed your account helpdesk (add the reference Hellopeter and/or Puli L so I can search for it). I'll then jump on it
Thank you
Thank you
PL
Puli L's updateReviewer Update
07 May 2020, 16:23I sent it now
PL
Puli L's update07 May 2020, 16:23
Reviewer Update
I sent it now
Regus Management Group's replyOfficial
07 May 2020, 17:24I am sorry. I cannot ifnd it. Please can you forward your email to me at *** instead of Account.helpdesk? Thank you
Regus Management Group's reply07 May 2020, 17:24
Official
I am sorry. I cannot ifnd it. Please can you forward your email to me at *** instead of Account.helpdesk? Thank you
Regus Management Group's replyOfficial
07 May 2020, 18:43Got it!
Regus Management Group's reply07 May 2020, 18:43
Official
Got it!