Regus Centurion Mall : Terrible Service and not what was explained

Regus Centurion

Firstly at the viewing the lady didn't even seem like she wanted to be at her job or enjoyed her job

We spoke about a virtual office and a possible upgrade of an actual office which I mentioned to her would be dependent on what the business does in December and we will then confirm the upgrade either in January or February. She said we can always upgrade whenever.

To my surprise she says I've signed up for the virtual and upgrade in January and other extra costs which weren't discussed.

I want to cancel everything and she then gives me attitude. Actually the main reason of cancellation is because of the attitude. I know I look young but I'm actually 32, I get this a lot because I have a baby face as I look 24 people take advantage and are rude to me in business

Cancel everything and I'm not paying anything as this is NOT WHAT WE DISCUSSED