KM
K M
1 reviews | Active since Jul 2020
19 Jul 2020, 19:45
REGUS- A BIG ****
Dear all
Good day to you
Kindly don't get into this ****************.
We have been harassed by Regus. BIG TIME
Yo don't get any kind of on-time response on our wrong invoices and end up you would be receiving penalties. This part of the Regus policy. instead charging their desired rent from the tenants, they lure you with an attractive rental package.
Later stages they ll make sure that you ll pay double than the offered.
Is it a big punishment to rent an office from REGUS.
DONT EVEN THINK IN YOUR DREAM
Helpful (0)
Replies (13)0
Replies (13)
Regus Management Group's replyOfficial
20 Jul 2020, 12:29Hi KM, sorry to hear this but it's impossible. Our customers sign agreements and we ask them to pay what they have committed to. No **** or no ******* here. Please contact your account heldpesk (details on invoices) for queries. Anonymous messages are not constructive. Thank you
Regus Management Group's reply20 Jul 2020, 12:29
Official
Hi KM, sorry to hear this but it's impossible. Our customers sign agreements and we ask them to pay what they have committed to. No **** or no ******* here. Please contact your account heldpesk (details on invoices) for queries. Anonymous messages are not constructive. Thank you
KM
K M's updateReviewer Update
20 Jul 2020, 13:18Dear concern
Thanks for your reply.
If any wrong thing happen once or twice, we call it as mistake. Can not be every month .
Its a constructive complaint. I can give en number of proofs related to this.
Business flow:
1) Customer gets the wrong invoice
2) When customers complain about this, customers get a message that it will be sorted out.
3) That won't be sorted out forever and customers receive another invoice with a late penalty.
4) Minimum of 20 to 30 mail communications will happen FOR NOTHING
5) Still, the status would be the same.
6) By then the customer receives a message from Debt collection by saying that, customers need to clear the payment " first " then only they ll resolve the issue.
7) Customer made the payment with the penalties and waiting for the credit note which never comes
8) Again customer ll get another wrong invoice.
9) This is the vicious business model.
Dear Regus- Instead of confronting the complaints in the public domain, why Regus don t provide/charge the committed charges from the clients! It a harassment and money ******ion.
Dear friends- if you are a start-up, you must be thinking that Regus would be the cheapest option. Definitely not, its a nightmare, a lot of pressure, and legal obligations.
They offer you the damn cheapest option in the market initially, later stages you feel the real hell. THIS SERVICE IS GUARANTEED
Thanks for your reply.
If any wrong thing happen once or twice, we call it as mistake. Can not be every month .
Its a constructive complaint. I can give en number of proofs related to this.
Business flow:
1) Customer gets the wrong invoice
2) When customers complain about this, customers get a message that it will be sorted out.
3) That won't be sorted out forever and customers receive another invoice with a late penalty.
4) Minimum of 20 to 30 mail communications will happen FOR NOTHING
5) Still, the status would be the same.
6) By then the customer receives a message from Debt collection by saying that, customers need to clear the payment " first " then only they ll resolve the issue.
7) Customer made the payment with the penalties and waiting for the credit note which never comes
8) Again customer ll get another wrong invoice.
9) This is the vicious business model.
Dear Regus- Instead of confronting the complaints in the public domain, why Regus don t provide/charge the committed charges from the clients! It a harassment and money ******ion.
Dear friends- if you are a start-up, you must be thinking that Regus would be the cheapest option. Definitely not, its a nightmare, a lot of pressure, and legal obligations.
They offer you the damn cheapest option in the market initially, later stages you feel the real hell. THIS SERVICE IS GUARANTEED
KM
K M's update20 Jul 2020, 13:18
Reviewer Update
Dear concern
Thanks for your reply.
If any wrong thing happen once or twice, we call it as mistake. Can not be every month .
Its a constructive complaint. I can give en number of proofs related to this.
Business flow:
1) Customer gets the wrong invoice
2) When customers complain about this, customers get a message that it will be sorted out.
3) That won't be sorted out forever and customers receive another invoice with a late penalty.
4) Minimum of 20 to 30 mail communications will happen FOR NOTHING
5) Still, the status would be the same.
6) By then the customer receives a message from Debt collection by saying that, customers need to clear the payment " first " then only they ll resolve the issue.
7) Customer made the payment with the penalties and waiting for the credit note which never comes
8) Again customer ll get another wrong invoice.
9) This is the vicious business model.
Dear Regus- Instead of confronting the complaints in the public domain, why Regus don t provide/charge the committed charges from the clients! It a harassment and money ******ion.
Dear friends- if you are a start-up, you must be thinking that Regus would be the cheapest option. Definitely not, its a nightmare, a lot of pressure, and legal obligations.
They offer you the damn cheapest option in the market initially, later stages you feel the real hell. THIS SERVICE IS GUARANTEED
Thanks for your reply.
If any wrong thing happen once or twice, we call it as mistake. Can not be every month .
Its a constructive complaint. I can give en number of proofs related to this.
Business flow:
1) Customer gets the wrong invoice
2) When customers complain about this, customers get a message that it will be sorted out.
3) That won't be sorted out forever and customers receive another invoice with a late penalty.
4) Minimum of 20 to 30 mail communications will happen FOR NOTHING
5) Still, the status would be the same.
6) By then the customer receives a message from Debt collection by saying that, customers need to clear the payment " first " then only they ll resolve the issue.
7) Customer made the payment with the penalties and waiting for the credit note which never comes
8) Again customer ll get another wrong invoice.
9) This is the vicious business model.
Dear Regus- Instead of confronting the complaints in the public domain, why Regus don t provide/charge the committed charges from the clients! It a harassment and money ******ion.
Dear friends- if you are a start-up, you must be thinking that Regus would be the cheapest option. Definitely not, its a nightmare, a lot of pressure, and legal obligations.
They offer you the damn cheapest option in the market initially, later stages you feel the real hell. THIS SERVICE IS GUARANTEED
Regus Management Group's replyOfficial
20 Jul 2020, 13:26Can you please email me at sandra dot melody at regus dot com so I can look into this and respond to you ? Thank you
Regus Management Group's reply20 Jul 2020, 13:26
Official
Can you please email me at sandra dot melody at regus dot com so I can look into this and respond to you ? Thank you
KM
thanks for your reply
I forwarded you only the recent unsolved issues.
Hope it would be resolved before we get any other invoice with a penalty/ threaten from Debt collection
K M's updateReviewer Update
20 Jul 2020, 13:49thanks for your reply
I forwarded you only the recent unsolved issues.
Hope it would be resolved before we get any other invoice with a penalty/ threaten from Debt collection
KM
K M's update20 Jul 2020, 13:49
Reviewer Update
thanks for your reply
I forwarded you only the recent unsolved issues.
Hope it would be resolved before we get any other invoice with a penalty/ threaten from Debt collection
KM
K M's updateReviewer Update
23 Jul 2020, 11:00Dear Friends
Nothing sorted out
Complete new trends to Rob
Someone started communicating with me for 2 days. As usual, after multiple Email exchange, they increased our standing amount than 3 days ago.
No words to express.
Never ever rent a property in Regus unless if you would like to visit hell alive
Nothing sorted out
Complete new trends to Rob
Someone started communicating with me for 2 days. As usual, after multiple Email exchange, they increased our standing amount than 3 days ago.
No words to express.
Never ever rent a property in Regus unless if you would like to visit hell alive
KM
K M's update23 Jul 2020, 11:00
Reviewer Update
Dear Friends
Nothing sorted out
Complete new trends to Rob
Someone started communicating with me for 2 days. As usual, after multiple Email exchange, they increased our standing amount than 3 days ago.
No words to express.
Never ever rent a property in Regus unless if you would like to visit hell alive
Nothing sorted out
Complete new trends to Rob
Someone started communicating with me for 2 days. As usual, after multiple Email exchange, they increased our standing amount than 3 days ago.
No words to express.
Never ever rent a property in Regus unless if you would like to visit hell alive
KM
K M's updateReviewer Update
23 Jul 2020, 11:17Dear existing Regus tenants
Please check your current invoice status. Regus implemented new ways
You will get the wrong invoice.
They don't resolve your dispute.
you ll be asked to pay the penalty.
you don't get a refund of the issued credit note?
They ll eat your full working day
They got separate teams for that
Be aware. Double-check your invoices
Please check your current invoice status. Regus implemented new ways
You will get the wrong invoice.
They don't resolve your dispute.
you ll be asked to pay the penalty.
you don't get a refund of the issued credit note?
They ll eat your full working day
They got separate teams for that
Be aware. Double-check your invoices
KM
K M's update23 Jul 2020, 11:17
Reviewer Update
Dear existing Regus tenants
Please check your current invoice status. Regus implemented new ways
You will get the wrong invoice.
They don't resolve your dispute.
you ll be asked to pay the penalty.
you don't get a refund of the issued credit note?
They ll eat your full working day
They got separate teams for that
Be aware. Double-check your invoices
Please check your current invoice status. Regus implemented new ways
You will get the wrong invoice.
They don't resolve your dispute.
you ll be asked to pay the penalty.
you don't get a refund of the issued credit note?
They ll eat your full working day
They got separate teams for that
Be aware. Double-check your invoices
Regus Management Group's replyOfficial
23 Jul 2020, 11:20Hi Kiran,We have contacted you and explained why late fees were charged to your account (payment concern). We’ve also clarified the restoration service. We are sorry if you’re unhappy with these charges but we’ve clarified their validity.Nothing hidden here. Best regards.
Regus Management Group's reply23 Jul 2020, 11:20
Official
Hi Kiran,We have contacted you and explained why late fees were charged to your account (payment concern). We’ve also clarified the restoration service. We are sorry if you’re unhappy with these charges but we’ve clarified their validity.Nothing hidden here. Best regards.
KM
K M's updateReviewer Update
23 Jul 2020, 11:25Before dispute: Our outstanding was ZAR 5,766.58
After dispute: ZAR 6456.99
I requested Regus, do we need pay even if we get the wrong invoice. No response
Dear Regus existing customers: let's fight legally. Some others should not get affected this way.
Join with me
After dispute: ZAR 6456.99
I requested Regus, do we need pay even if we get the wrong invoice. No response
Dear Regus existing customers: let's fight legally. Some others should not get affected this way.
Join with me
KM
K M's update23 Jul 2020, 11:25
Reviewer Update
Before dispute: Our outstanding was ZAR 5,766.58
After dispute: ZAR 6456.99
I requested Regus, do we need pay even if we get the wrong invoice. No response
Dear Regus existing customers: let's fight legally. Some others should not get affected this way.
Join with me
After dispute: ZAR 6456.99
I requested Regus, do we need pay even if we get the wrong invoice. No response
Dear Regus existing customers: let's fight legally. Some others should not get affected this way.
Join with me
KM
K M's updateReviewer Update
23 Jul 2020, 11:32Dear Regus
Why don't you post your reply here?
What I requested and what you rep****
Kindly reply to the below
Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!If not do we need to dispute and wait for the corrected invoice!Within how many days our complaint would be sorted out What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job
Why don't you post your reply here?
What I requested and what you rep****
Kindly reply to the below
Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!If not do we need to dispute and wait for the corrected invoice!Within how many days our complaint would be sorted out What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job
- We successfully finished above all phases.
- Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
- Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
- Why should we pay the penalty for regus mistakes
KM
K M's update23 Jul 2020, 11:32
Reviewer Update
Dear Regus
Why don't you post your reply here?
What I requested and what you rep****
Kindly reply to the below
Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!If not do we need to dispute and wait for the corrected invoice!Within how many days our complaint would be sorted out What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job
Why don't you post your reply here?
What I requested and what you rep****
Kindly reply to the below
Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!If not do we need to dispute and wait for the corrected invoice!Within how many days our complaint would be sorted out What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job
- We successfully finished above all phases.
- Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
- Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
- Why should we pay the penalty for regus mistakes
KM
K M's updateReviewer Update
23 Jul 2020, 12:29KM
K M's update23 Jul 2020, 12:29
Reviewer Update
Regus Management Group's replyOfficial
23 Jul 2020, 13:38 Hi Kiran,You are upset and I am sorry about it. We have contacted you and explained why late fees were charged to your account (payment concern). We’ve also clarified the restoration service. There's no "wrong invoice". You know where to contact us. This platform is not the right place to discuss.
Regus Management Group's reply23 Jul 2020, 13:38
Official
Hi Kiran,You are upset and I am sorry about it. We have contacted you and explained why late fees were charged to your account (payment concern). We’ve also clarified the restoration service. There's no "wrong invoice". You know where to contact us. This platform is not the right place to discuss.
KM
K M's updateReviewer Update
23 Jul 2020, 14:29Dear Liam
Even I feel sorry about it. As an employee of Regus, you must be going through a lot of stress to wash out Regus regular billing ****s in the public domain.
Still, we wonder, how come Regus training and organizing this kind of scandal globally.
Many thanks for your response. We have been fed up with Regus. That's the reason I came to the public domain. I shared multiple mail communications as proof. Still, you don't want to take any action. Repeatedly you are explaining how Regus wants to charge us *********ly.
After my realization and started checking about Regus, it's the same everywhere. Kindly give me one positive feedback from any one of the Regus customers. All the positive feedbacks are from Regus internal team only.
As I have bee repeatedly requesting, kindly please clarify the below. If Regus is an ethical company, why can't you sort this out here? I am willing to apologize if I am mistaken and willing to pay the double than Regus expected penalty.
1)Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!
2)If not do we need to dispute and wait for the corrected invoice!
3)Within how many days our complaint would be sorted out
4)What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job with lot of mental stress
5)We successfully finished above all phases.
6)Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
• Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
7) Why should we pay the penalty for Regus mistakes
Note: I will pay 3 months of my rental in advance right away. Cancel the lease and let us run away from Regus.
Dear Global Citizens- We are a tenant of Regus for 5 + years and going through this continuously. They are not even leaving us un****med. Please check, we don't get any response related to this. once you are with Regus, just consider that, you 'll be an unnoticed milking ***.
This time we decided to dispute, even if our disputed amount is less than lawyer fee. At least some others can be out of this ****.
kind regards
Even I feel sorry about it. As an employee of Regus, you must be going through a lot of stress to wash out Regus regular billing ****s in the public domain.
Still, we wonder, how come Regus training and organizing this kind of scandal globally.
Many thanks for your response. We have been fed up with Regus. That's the reason I came to the public domain. I shared multiple mail communications as proof. Still, you don't want to take any action. Repeatedly you are explaining how Regus wants to charge us *********ly.
After my realization and started checking about Regus, it's the same everywhere. Kindly give me one positive feedback from any one of the Regus customers. All the positive feedbacks are from Regus internal team only.
As I have bee repeatedly requesting, kindly please clarify the below. If Regus is an ethical company, why can't you sort this out here? I am willing to apologize if I am mistaken and willing to pay the double than Regus expected penalty.
1)Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!
2)If not do we need to dispute and wait for the corrected invoice!
3)Within how many days our complaint would be sorted out
4)What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job with lot of mental stress
5)We successfully finished above all phases.
6)Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
• Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
7) Why should we pay the penalty for Regus mistakes
Note: I will pay 3 months of my rental in advance right away. Cancel the lease and let us run away from Regus.
Dear Global Citizens- We are a tenant of Regus for 5 + years and going through this continuously. They are not even leaving us un****med. Please check, we don't get any response related to this. once you are with Regus, just consider that, you 'll be an unnoticed milking ***.
This time we decided to dispute, even if our disputed amount is less than lawyer fee. At least some others can be out of this ****.
kind regards
KM
K M's update23 Jul 2020, 14:29
Reviewer Update
Dear Liam
Even I feel sorry about it. As an employee of Regus, you must be going through a lot of stress to wash out Regus regular billing ****s in the public domain.
Still, we wonder, how come Regus training and organizing this kind of scandal globally.
Many thanks for your response. We have been fed up with Regus. That's the reason I came to the public domain. I shared multiple mail communications as proof. Still, you don't want to take any action. Repeatedly you are explaining how Regus wants to charge us *********ly.
After my realization and started checking about Regus, it's the same everywhere. Kindly give me one positive feedback from any one of the Regus customers. All the positive feedbacks are from Regus internal team only.
As I have bee repeatedly requesting, kindly please clarify the below. If Regus is an ethical company, why can't you sort this out here? I am willing to apologize if I am mistaken and willing to pay the double than Regus expected penalty.
1)Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!
2)If not do we need to dispute and wait for the corrected invoice!
3)Within how many days our complaint would be sorted out
4)What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job with lot of mental stress
5)We successfully finished above all phases.
6)Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
• Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
7) Why should we pay the penalty for Regus mistakes
Note: I will pay 3 months of my rental in advance right away. Cancel the lease and let us run away from Regus.
Dear Global Citizens- We are a tenant of Regus for 5 + years and going through this continuously. They are not even leaving us un****med. Please check, we don't get any response related to this. once you are with Regus, just consider that, you 'll be an unnoticed milking ***.
This time we decided to dispute, even if our disputed amount is less than lawyer fee. At least some others can be out of this ****.
kind regards
Even I feel sorry about it. As an employee of Regus, you must be going through a lot of stress to wash out Regus regular billing ****s in the public domain.
Still, we wonder, how come Regus training and organizing this kind of scandal globally.
Many thanks for your response. We have been fed up with Regus. That's the reason I came to the public domain. I shared multiple mail communications as proof. Still, you don't want to take any action. Repeatedly you are explaining how Regus wants to charge us *********ly.
After my realization and started checking about Regus, it's the same everywhere. Kindly give me one positive feedback from any one of the Regus customers. All the positive feedbacks are from Regus internal team only.
As I have bee repeatedly requesting, kindly please clarify the below. If Regus is an ethical company, why can't you sort this out here? I am willing to apologize if I am mistaken and willing to pay the double than Regus expected penalty.
1)Do we need to proceed and pay even if the Regus raised the wrong invoices! kindly confirm. If yes, up to what extend!
2)If not do we need to dispute and wait for the corrected invoice!
3)Within how many days our complaint would be sorted out
4)What if it takes more than 2 months' time! do we need to pay the late fee (or) wait for the solution (or) keep on the dispute with the Regus by leaving our job with lot of mental stress
5)We successfully finished above all phases.
6)Also kindly confirm can we get any penalty from Regus, if we get the wrong invoices /delayed response
• Ex: this year we were charged for wrong telephone bills(consecutive 3 months ). Now we are struggling to get a refund from you
7) Why should we pay the penalty for Regus mistakes
Note: I will pay 3 months of my rental in advance right away. Cancel the lease and let us run away from Regus.
Dear Global Citizens- We are a tenant of Regus for 5 + years and going through this continuously. They are not even leaving us un****med. Please check, we don't get any response related to this. once you are with Regus, just consider that, you 'll be an unnoticed milking ***.
This time we decided to dispute, even if our disputed amount is less than lawyer fee. At least some others can be out of this ****.
kind regards
KM
K M's updateReviewer Update
23 Jul 2020, 17:04Dear Friends,
Please visit the below links and decide whether to get stuck into this mud or not!
**** data of Regus:
https://www.veeto.co/blog/regus-complaint-data
Regus ****s in india:
https://www.mouthshut.com/review/Regus-Business-Centre-Pvt-Ltd-review-mpusunmtmr
Regus ****s in the UK:
https://www.trustpilot.com/review/www.regus.co.uk
Regus ****s in the US:
https://www.glassdoor.com/Reviews/Employee-Review-Regus-RVW***3.htm
Regus ****s in Argentina :
https://www.complaintboard.com/regus-l5023.html
Regus did not even stop the atrocities, even after this news published in the UK
https://www.bmmagazine.co.uk/news/regus-under-fire-for-charging-start-ups-rent-on-empty-offices/
Please visit the below links and decide whether to get stuck into this mud or not!
**** data of Regus:
https://www.veeto.co/blog/regus-complaint-data
Regus ****s in india:
https://www.mouthshut.com/review/Regus-Business-Centre-Pvt-Ltd-review-mpusunmtmr
Regus ****s in the UK:
https://www.trustpilot.com/review/www.regus.co.uk
Regus ****s in the US:
https://www.glassdoor.com/Reviews/Employee-Review-Regus-RVW***3.htm
Regus ****s in Argentina :
https://www.complaintboard.com/regus-l5023.html
Regus did not even stop the atrocities, even after this news published in the UK
https://www.bmmagazine.co.uk/news/regus-under-fire-for-charging-start-ups-rent-on-empty-offices/
KM
K M's update23 Jul 2020, 17:04
Reviewer Update
Dear Friends,
Please visit the below links and decide whether to get stuck into this mud or not!
**** data of Regus:
https://www.veeto.co/blog/regus-complaint-data
Regus ****s in india:
https://www.mouthshut.com/review/Regus-Business-Centre-Pvt-Ltd-review-mpusunmtmr
Regus ****s in the UK:
https://www.trustpilot.com/review/www.regus.co.uk
Regus ****s in the US:
https://www.glassdoor.com/Reviews/Employee-Review-Regus-RVW***3.htm
Regus ****s in Argentina :
https://www.complaintboard.com/regus-l5023.html
Regus did not even stop the atrocities, even after this news published in the UK
https://www.bmmagazine.co.uk/news/regus-under-fire-for-charging-start-ups-rent-on-empty-offices/
Please visit the below links and decide whether to get stuck into this mud or not!
**** data of Regus:
https://www.veeto.co/blog/regus-complaint-data
Regus ****s in india:
https://www.mouthshut.com/review/Regus-Business-Centre-Pvt-Ltd-review-mpusunmtmr
Regus ****s in the UK:
https://www.trustpilot.com/review/www.regus.co.uk
Regus ****s in the US:
https://www.glassdoor.com/Reviews/Employee-Review-Regus-RVW***3.htm
Regus ****s in Argentina :
https://www.complaintboard.com/regus-l5023.html
Regus did not even stop the atrocities, even after this news published in the UK
https://www.bmmagazine.co.uk/news/regus-under-fire-for-charging-start-ups-rent-on-empty-offices/