1 reviews | Active since Nov 2011

30 Dec 2015, 23:23

Poor Service & Management

We rent office space from Regus at Quadrum Business Park as from 6 April 2015.<br> Since day one we experienced problems with incorrect statements, incorrect deductions from our bank account , etc. Things like updating personal or business details were not done when requested to do so.I changed our contract to a virtual office package as from 1 November 2015. During December we established that our Regus telephone line was cut off after we left at the end of November 2015 . We paid for a service we never had. To date our company details are still not revised and updated on their system as per our new contract. Old e-mail addresses, bank accounts, etc. are still used. Last month the money was deducted from the wrong account which resulted in a penalty from the bank of R 199.00. This month our Invoice is once again incorrect and monies were added which is not explained or correct. E-mails sent to Regus staff are often not responded to. To continuously resolve these type of issues have a negative impact an any business.<br> To date we never received free \Businessworld Golden Card"as advertised by Regus """

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