Lease agreement

We have seen your review on Hellopeter.com. Unfortunately, the website doesn’t allow us to respond online unless we subscribe to a monthly fee. Still, we appreciate you didn’t post anonymously and want to respond to your post with this email. Please understand that we do not ignore the impact of Covid-19.

As the world’s largest provider of flexible workspaces and flexible working solutions, we are acutely aware of how challenging this crisis continues to be for people and businesses and we want to help. We are working hard to support our customers to enable them to continue to run their companies as effectively as possible. Our customer services team is on hand to help where we can if any business is facing financial difficulties. Please note that we are not a landlord and have many fixed costs to pay, including telephony, internet, rent, council tax and service charges, and we are not receiving relief for any of these. As we are still required to maintain a high level of support to many thousands of customers in South Africa relying on our services, both now and after the crisis subsides, we are working hard to safeguard our many employees and to fulfil our own obligations to our landlords. All our locations have remained open since the start of the outbreak and all services have been, and continue to be, available to customers. We have been following Government guidelines to keep our centres safe and secure to both our customers and staff. I hope that this answers you concerns. If you have any other questions, please don’t hesitate to contact me.

Based on the email received, no one contacted me to discuss possible options available options.

Small business also have a duty to monitor overheads and maintain jobs that cannot be ignored.

i think a penalty structure will be more acceptable than forcing business to keep office space