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Ntha N
1 reviews | Active since Aug 2020
19 Sept 2022, 07:36
IWG broker/ Regus Bloemfontein
I signed up and referred a client to Regus Bloemfontein in March 2022. I was then told that there would be a referral commission paid to my business for doing so. I started inquiring about the payment of my commission in May, it’s now September and it still hasn’t been paid. I am very disappointed with this company, and will never refer anyone to them again.
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Regus Management Group's replyOfficial
21 Sept 2022, 09:33Hi, I’m very sorry to hear of your disappointment.I have contacted the manager at the centre who pulled a file of all the sales in this centre from March onwards and spoke to all the sales people involved but we regret that we were not able to find any mention of a referral with your name. I would love the opportunity to help further but haven’t been able to identify your account. Could you please email me at *** with your company name or account reference (as displayed on your invoice) along with all the salesperson’s name who you spoke to regarding the referral and the procedure you followed.I look forward to receiving more information from you.Kind Regards, Michelle SpireAssistant Global Customer Service at Regus
Regus Management Group's reply21 Sept 2022, 09:33
Official
Hi, I’m very sorry to hear of your disappointment.I have contacted the manager at the centre who pulled a file of all the sales in this centre from March onwards and spoke to all the sales people involved but we regret that we were not able to find any mention of a referral with your name. I would love the opportunity to help further but haven’t been able to identify your account. Could you please email me at *** with your company name or account reference (as displayed on your invoice) along with all the salesperson’s name who you spoke to regarding the referral and the procedure you followed.I look forward to receiving more information from you.Kind Regards, Michelle SpireAssistant Global Customer Service at Regus