Inadequate invoices and suspending the services

Our company has been using the Regus offices for many years, but last year the company has found out some discrepancy in invoices issued by Spaces and raised the concern to their financial and requested clarification on invoices. But, after many follow up no response and clarity was provided by them and only pass us to different departments. Eventually, the service has been suspended due to outstanding payment and it was not the company fault because first the discrepancy must be settled and then the account can be paid. However, after many attempted and not receiving any Joy from Spaces team, we asked to receive the retainer but no response or action since that request. so disappointed with the Poor customer services and uneffective admin system.

Globe Energy Hub (Pty) Ltd. / ***1 CRM:***9