1 reviews | Active since Sept 2020
I do not recommend Regus Management Group... ever.
Horrible experience with back office and "customer service".
My story is certainly not as grievous as others but it was AND still is horrible. Ensure you keep all correspondance (emails, notes or recording of phone conversations). I advocate all US citizens to immediately file a complaints with 1. Better Business Bureau and 2. Consumer Financial Protection Bureau (CFPB). The CFPB seems to be particularly interested right now in Regus practices. 3. Post your complaint of every review site you can find.
Bypass small claims and call this group: https://www.veeto.co/. They have a strong record against Regus.
My story, I was charged $253 after my month to month account was deactivated and closed. I had to prove this with emails from the local office agent in order to receive a $53.48 refund. It was processed on Sept 2 and it is now Sept 14 - No refund. No communication. Regus is quick to take your money. Slow to admit a mistake and even slower to send un-earned funds back.
There are a lot of commercial real estate and virtual office options out there. Regus is not worth your time, money or effort.
