Exploitation of customers from expired contract or terminated contracts

Regus is still involved in bullying tactics to extract money from the poor. I raised my complaint about how they handled my account which a notice was sent to Regus on 10/01/2017 for termination. Their frontline staff at Brooklyn Campus in Pretoria did not action the notice or just neglected it.

I was asked to provide proof that I issued a notice, I did issue a notice ( See attachment below) Dear Regus / Sandra / Lium

I trust this mail finds you well

This is a friendly reminder to my mail below with a proof that I informed your office that I am not continuing with the contract 0n 10/01/2017. Are you still looking for another loophole not to address my challenge? You requested that proof and I provided it.

Dear Regus / Sandra / Lium

I trust this mail finds you well and hope the extract from an email to highlight termination will be sufficient proof that I terminated my contract and your inefficient personnel did not terminate as requested 10/01/2017 (see mail content below underline in blue). I Just want to re-iterate my dissatisfaction with your investigation and response that your investigation team is biased

"As a courtesy we are sending you a quick reminder note to let you know your agreement will automatically renew at the end of the month for the term 01 May 2017 until 30 Apr 2018 at a monthly price of R929.00.

If you want to change the type of Virtual Office, location or term of your renewal please reach out to your center team for options prior to 31 Jan 2017.

I do not wish to renew my agreement

Please note that once your renewal period has started a top-up retainer may be added, if applicable, to your monthly invoice.

We would like to thank you for your continued and valued business and are pleased to be serving you.

Sincerely, Your Center team ***"

What now / What is the next step. Is this not sufficient ?????????????????????????????????????

I look forward to hearing from you

Kind Regards

They still continued to play the bully and blame game that I must just contribute to their declining income by paying for mistakes of their frontline staff.

I really hate this company and will not encourage anyone to do business with them because five to ten years later they will charge you a terminated contract and blame you for that. I have provided proof of 2017/01/10 but that does not seem good anymore.

They are still looking for another loophole to apportion the blame to me and just contribute to their income.

I wish all the desperate people in S.A can see the tricks of Regus towards ******** customers. How many similar complaints of charging customers terminated or expired contracts and hand them to debt collectors. In the end, being blacklisted.

Let's exercise our rights by stopping this exploitation "Down with Regus Down" They don't deserve our loyal support.