TS
Tanya S

1 reviews | Active since Feb 2017

21 Feb 2017, 11:20

DONT SIGN UP WITH REGUS. NO WAY OUT

<p>I signed up with Regus Bedfordview to rent an office in January 2017 and February 2017 in December 2016. Due to other business commitments I was unable to utilise the offices. I only used the office once in January 2017 and could not use the office in February 2017. I asked Nolene on the 9th of January 2017 if I can cancel the February contract as I will not be able to use the office. Her response was no it is a legal document. I then emailed Joanne Bushell the managing director on the 27th of January 2017 asking if I can cancel my contract as I did not want to pay over R5 000 for an office i am not using. I only received a phone call over a week later from Lorna Sholamey, who said she cannot help me and they dont allow you to cancel the contract. That is rediculous, I dont mind paying cancellation fees but why must I pay full rent for offices I have not used. Lorna said she will maybe see if she can reduce the fee for me but I still have not heard anything 2 weeks later. I have received a final demand from Regus saying they will hand me over. AND they have added over R2 000 extra for exit fees. I was told from Noleen when I signed up I wont be charged for this as it is a month to month rental. I have emailed Noleen, Joy and Lorna asking to reverse this but no reponse to date. It is rediculous that you must pay for the full rental if you not using the offices and get charged extra for exit fees. They are very pushy to get you to accept the electronic document and once you press accept there is no way out. Be very careful...</p>

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