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Mmule M
1 reviews | Active since Jul 2011
26 Oct 2022, 14:32
Bul**** into a contract
I am so shocked and disappointed at myself that did not read the reviews about Regus before I signed their contract. I was not aware that there are people out there who have similar issues as I had. I was lured into a six months contract which I was not told I cannot get out of or downgrade if I want to. two months into the complex contract, and I am told I cannot downgrade. Not sure I understand the reason why but that is bullying of note as this was not disclosed to me when I signed the contract. I will never advise anyone to take a contract with this company. They don't even deserve a 1 rating. A -1 would have sufficed.
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Replies (1)
Regus Management Group's replyOfficial
27 Oct 2022, 09:32Hi, I understand and appreciate that you’re disappointed but to call it “bullying” is unfair; you’re being asked to follow the commitment that you chose to make, and that’s not unreasonable. I understand you are
willing to downsize, however, you are committed to your current agreement. At
the end date, you have complete flexibility to resize your product requirements
and are welcome to start the conversation with your Community
team now. These changes will take effect upon renewal. Please remember that
you can check your agreement, amend services, make meeting room bookings, review
and pay all your invoices at any time through your online account, available at
www dot regus dot com. Should there be
anything further I can assist you with, please do not hesitate to contact me
directly at lorraine dot brule @ regus dot com. All the best, Lorraine Brule Global Customer
Service at Regus
willing to downsize, however, you are committed to your current agreement. At
the end date, you have complete flexibility to resize your product requirements
and are welcome to start the conversation with your Community
team now. These changes will take effect upon renewal. Please remember that
you can check your agreement, amend services, make meeting room bookings, review
and pay all your invoices at any time through your online account, available at
www dot regus dot com. Should there be
anything further I can assist you with, please do not hesitate to contact me
directly at lorraine dot brule @ regus dot com. All the best, Lorraine Brule Global Customer
Service at Regus
Regus Management Group's reply27 Oct 2022, 09:32
Official
Hi, I understand and appreciate that you’re disappointed but to call it “bullying” is unfair; you’re being asked to follow the commitment that you chose to make, and that’s not unreasonable. I understand you are
willing to downsize, however, you are committed to your current agreement. At
the end date, you have complete flexibility to resize your product requirements
and are welcome to start the conversation with your Community
team now. These changes will take effect upon renewal. Please remember that
you can check your agreement, amend services, make meeting room bookings, review
and pay all your invoices at any time through your online account, available at
www dot regus dot com. Should there be
anything further I can assist you with, please do not hesitate to contact me
directly at lorraine dot brule @ regus dot com. All the best, Lorraine Brule Global Customer
Service at Regus
willing to downsize, however, you are committed to your current agreement. At
the end date, you have complete flexibility to resize your product requirements
and are welcome to start the conversation with your Community
team now. These changes will take effect upon renewal. Please remember that
you can check your agreement, amend services, make meeting room bookings, review
and pay all your invoices at any time through your online account, available at
www dot regus dot com. Should there be
anything further I can assist you with, please do not hesitate to contact me
directly at lorraine dot brule @ regus dot com. All the best, Lorraine Brule Global Customer
Service at Regus