BIGGEST **** EVER!

DO NOT BOOK WITH REGUS.

all started when I needed an office for a month only , needed it urgent. I contacted Regus, went to see the office and was pleased with it. Ofcourse the staff was nice and everything… I told them I needed the office for one month only and if Im happy I will let them know. No one bothered to tell me about the one month notice. On the 15th of June I sent an email to tell them I won’t be needing the space anymore, to my surprise they tell me I should have cancelled the contract the day I signed the contract. I made a few phone calls but no one did anything, so I made peace with it.

Then i got the invoice to pay for the month of July including the parking. I sent an email and told them I won’t be needing the parking space so they need to revise the invoice. They couldn’t do it in the office so they sent an e-mail for me, i waited for the invoice but nothing. So finally I sent an email to ask for an update , then they said I should pay it without the parking (I DONT NORMALLY PAY AN INVOICE IF THE AMOUNT IS NOT CORRECT), I still made the payment. Then I get an invoice, they are now claiming a late fee of over R800…. This is seriously getting ridiculous.

JUST REMEMBER, IF YOU BOOK WITH REGUS, THE MONEY YOU PAY AS DEPOSIT, YOU CAN KISS THAT MONEY GOODBYE!!