I just cannot believe this is an actual company

I just cannot believe this is an actual company. The service has been mindblowingly unprofessional. The person I have been working with (Tumelo Matlala) consistently lies and has all manner of stories why he does not perform as requested. Then he'll ignore your calls and messages, tell you he forgot his phone for two days. He said the funds I needed are available, but it's now been almost 3 months since and it's just stalls and stories. I'm bitterly disappointed