JV
Jan V

1 reviews | Active since Dec 2021

06 Dec 2021, 10:53

Register Domain SA SHOCKING SHOCKING SHOCKING SERVICE STAY AWAY

So on Satutdau night at about 17h00 i bought a domain and hosting package from Register Domain SA , what the worst mistake of my life i obvioslu paid them imidiatley for the year as they requested , they send me the details how to setup email adresses and start with the website 04h00 the next morning Sunday morning i gave up after logging Support tickets for help i got 2 replys and not one of the two people gave me the correct advice , so Sunday Morning i get up at 08h00 after no sleep and calll around eventually finding an It Specialist in cape town great guy , he logged in wuth easy desk or some pacjkage like that he was online from abou 09h00 till 18h00 then he eventually asked me cant we go to a nother domain hosting comapny , i said yes by ths time i was fedup remmeber it costs me by the hour for this IT Specialist and i already paid Register Domain Sa , but i did it we whent to Xneelo , withing 30 inutes my domain was registered my emails was setup and working you could actually call a 24 hour call centre my landing page on my website was up this after it cost me thousands of rand in IT help , Data not to mention my own time spend the entire weekend which was no weekend at all to get this done , Register Domain Sa you guys are absolutely shocking , and you cant complain about service there is none , now the fight starts to get back money and all my costs yes never go to Domain Sa , Xneelo is the way to go

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Replies (1)
JV
Jan V's update06 Dec 2021, 10:57
Reviewer Update

Hi ,Thank you for your email.The following Refunds have been processed :*** - R249.00
*** - R85.00Please allow between 3 to 5 working days for the Refunds to reflect.If you need any further assistance or have any other queries, please do not hesitate to contact us.Kind Regards,
Register Domain SA (Pty) Ltd
https://www.registerdomain.co.za