OL
Obie L

1 reviews | Active since Oct 2022

20 Oct 2022, 17:33

Leave RegisterDomainSa

Leave RegisterDomainSa when you get a chance, I have been with them since 2020 I have 4 accounts with them and they refuse to assist me or even return a call, on an account misunderstandings meanwhile I have clients waiting and Lossing money

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Replies (5)
Register Domain SA
Register Domain SA 's reply21 Oct 2022, 04:14
Official
Dear Obie L,

Thank you for taking the time to review our service.

We had a look on our system, but could not find a client profile matching your name.

Kindly email *** and reference this review link so that we can assist you accordingly right away.

Kind regards,
Register Domain SA
OL
Obie L's update21 Oct 2022, 05:38
Reviewer Update
My ticket ID is 048098
Register Domain SA
Register Domain SA 's reply21 Oct 2022, 07:00
Official
Dear Obakeng Letawane,

As per the ticket that you've raised with us:

Your account with us is in arrears, hence we've had no alternative but to suspend the services linked to your profile.

All services are due on the 1st of every month and we send invoices for the upcoming month on the 20th of the previous month already.  To provide another extension on your account would result in more than 2 months in arrears.

If you can please settle your outstanding invoices we would be more than happy to unsuspend the services for you.

Kind regards,
Register Domain SA
OL
Obie L's update21 Oct 2022, 07:30
Reviewer Update
I have no outstanding invoices
Register Domain SA
Register Domain SA 's reply21 Oct 2022, 07:38
Official
Dear Obakeng Letawane,

We've rep**** to your ticket on our system where we are listing the different profiles you have with us, as well as the outstanding invoices due on each profile.

Kind regards,
Register Domain SA