PN
Peri N
1 reviews | Active since Jun 2018
19 Jun 2018, 10:07
Worst Experience From Regent Insurance
Worst service I have ever received. My own insurance can't assist me with a third party claim. I find it disappointing and so poor for a big company like this to treat their clients in this manner. There is no feedback, no direct answers only response is sir you can do it by yourself. I feel i am being ********** by paying these premiums to not get assisted. Can anyone refer an Insurance company that is worth having?
Helpful (0)
Replies (3)0
Replies (3)Regent Insurance Company's replyOfficial
19 Jun 2018, 10:48Thank you for bringing your concern to our attention. We value your feedback, in order for us to register your complaint, kindly provide us with your policy number or alternatively your ID number so that we can trace your policy and escalate to our Legal department for their further review and response on receipt of the requested information we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Regent Insurance Company's reply19 Jun 2018, 10:48
Official
Thank you for bringing your concern to our attention. We value your feedback, in order for us to register your complaint, kindly provide us with your policy number or alternatively your ID number so that we can trace your policy and escalate to our Legal department for their further review and response on receipt of the requested information we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Regent Insurance Company's replyOfficial
19 Jun 2018, 10:48Thank you for bringing your concern to our attention. We value your feedback, in order for us to register your complaint, kindly provide us with your policy number or alternatively your ID number so that we can trace your policy and escalate to our Legal department for their further review and response on receipt of the requested information we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Regent Insurance Company's reply19 Jun 2018, 10:48
Official
Thank you for bringing your concern to our attention. We value your feedback, in order for us to register your complaint, kindly provide us with your policy number or alternatively your ID number so that we can trace your policy and escalate to our Legal department for their further review and response on receipt of the requested information we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Regent Insurance Company's replyOfficial
19 Jun 2018, 11:45Good Morning Mr Naidoo,
Thank you for your prompt response, I will revert back to you forthwith.
With Regards
Complaints Management Team ***
Regent Insurance Company's reply19 Jun 2018, 11:45
Official
Good Morning Mr Naidoo,
Thank you for your prompt response, I will revert back to you forthwith.
With Regards
Complaints Management Team ***
