FvS
Francois-Luna van Staden

1 reviews | Active since Mar 2018

26 Mar 2018, 12:47

WHEEL RIMS AND MAG WHEELS

"Cover for repairable damage to your vehicle's wheel rims for mag wheels. have your rims repaired and then x-ray verified for safety reasons. " - quote on there document

I drove through a pothole. Damage the front rims. This is a new car with 47000km on the clock. I stay in Pretoria and there is no place in Pretoria that can repair the rim. They also told me that they don't repair or replace any steel rims. This is how the car was issued to me. They reject the claim because of the steel rim.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply27 Mar 2018, 10:46
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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