1 reviews | Active since Oct 2014
waitting for my refund
I have a complaint I really need addressed! I had a savings and funeral policy with regent life since Jan 2014. Upon signing up to this policy I was promised a policy schedule within 2 weeks which I haven't received till this day! So in January 2015 I cancelled both policies and only received money back for my savings policy. In February, they deducted the policies again and I called the call centre informing them, they immediately requested a surrender letter, bank statements and copy of my I'd which I emailed to amendments@ regent.... When I called the call centre they asked me to send the forms again which I did. Long story short... After speaking to 5 call centre agents since 14 March 2015, Bridget Moyo being the last one
Thank you for bringing your concern to our attention. We have tried to contact you telephonically, but were unsuccessful. We will attend to this issue immediately and keep you informed throughout the process.
Regards,
Neerasha Naidoo
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Thank you for bringing your concern to our attention. We have tried to contact you telephonically, but were unsuccessful. We will attend to this issue immediately and keep you informed throughout the process.
Regards,
Neerasha Naidoo
***