GF
Giancarlo F

1 reviews | Active since Feb 2017

09 Feb 2017, 12:35

Useless !

<p>Regent is very quick to sell a nice idealistic insurance plan, but when it comes to making a claim they outsource it to a company called CMC (Collision Management Centre) who havnt been able to assist in anyway possible. I have sent them the documents required 4 times now and still no response yet they say they respond to claims in 48 hours.</p> <p> </p> <p>You never able to get through to the consultants and when you do they put down on you. I am highly appauled by this ********* business and working employees.</p> <p> </p> <p>For this I will cancel this policy, and strongly advise anyone to never sign up with Regent insurance EVER due to the fact that they arent even the ones who deal with your claims. I have had to go through 3 different compaines to try claim and I have come out disapointed. </p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply09 Feb 2017, 13:07
Official

Good day

Thank you for contacting us.

Please note that we have escalated your concerns to Management.

We will provide feedback.

Regards

Complaints Department

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