DE
DIANE E

1 reviews | Active since May 2011

15 May 2018, 17:17

UNPROFESSIONAL & NON CARING CO

Ad-cover taken out never implemented and cancelled a month later unbeknown to me. Not a phone call nothing. Have since called them 1/2 doz times and each time they looking into it and never get back to me. Now need the adcover due to car written off and they not interested. Worst worst company I have ever had to deal with. Not surprising reading all the complaints. Think carefully before taking any insurance with them.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply16 May 2018, 09:50
Official

Good Day Mrs D Esquino,

Thank you for bringing your concern to our attention. As per previously advised we are looking into your complaint. We value your feedback and we will revert to you as soon as we can.

With Regards

Complaints Management Team

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