Their 48 hours to handle complaint equals 7 days - The worst service ever experienced on all levels

<p>Last week Friday I posted a complaint on here and was called within 5 minutes. Got sms Case ********** 068P6 with a 48 hour feedback promise and to date I have received no feeedback. My car is paid off and they rejected it after a drunk person stole my car and wrote it off. Spoke to girl this morning and heard my policy hasnt even been cancelled so I pay for a car that is standing at First road yard. No work for me no pay! I am now considering the Ombudsman. I warn all of you do not consider this Insurance under any circumstances. The initial man Herman was *********** and handed me to Bongani, who ignored my calls all the time and never even bothered to speak to me but harassed my mother for information regarding my car. I in the end called him. </p>