1 reviews | Active since Mar 2018
THE MOST CARELESS Car insurance company EVER
MY dads Car was vandalized during a community protest 13/02/2018 in Giyani. Regent took more than a day to tow the car. After lodging a claim (MBA029308CLN) it took them more than two weeks to get the car assessed and that was after calling them every single day to get an update. The authorization for the car to get fixed is still pending a month and a half later 26/03/2018. Basically THEY HAVE NOT DONE ANYTHING UNTIL TODAY and their excuse is that they are busy merging with Hollard which has nothing to do with us. Everyday we call them to get an update and they just say well call you back and THAT NEVER HAPPENS. Extremely bad customer service ever.
Good Afternoon Sir,
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
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Good Afternoon Sir,
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***