MC
Michelle C

1 reviews | Active since Oct 2011

18 Sept 2015, 08:11

Thank you - Awesome service

On the 24th August 2015, I was involved in accident, (thanks to idiots who text & and drive) that be as it may, my car was written off. I approached Regent as I had taken out extra cover over and above my usual Insurance. Company policy stated that I needed to once again approach MFC to log the claim, But as I had been through so much, same week as accident, I separated from my husband, I was not up to being hassled with more paper work. Just wanted to make it all go away. To my wonderful surprise - YES AFTER COMPLAINING - I had Neersha call me and say they will sort it all out. It was most certainly sorted out. <br> THANK YOU REGENT - I see the light at the end of this dark tunnel, and it aint a train about to hit me.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply18 Sept 2015, 08:50
Official
Hello Shellerjc,

Thank you for taking the time to bring your experience with Neerasha to our attention.

This will be registered and escalated to Management.

Kind Regards

Cathy Triggiani
Central Operations - Complaints Officer
Tel: ***
E-mail: ***