Thank you

I submitted a claim online on 21 July 2015 and received no confirmation of my claim be acknowledged. I sent an email the ffg day and received a response from Sean Gouws. A quotation was obtained from a repairer and sent to Sean. I had to follow up yet again after the quotation was sent to Sean and he confirmed in writing on 27 July at 09h09 that he would ensure that feedback is provided in the course of the day. Guess what Sean I am still awaiting your feedback.