BQ
Buntu Q

1 reviews | Active since Jul 2015

10 Jun 2019, 16:17

Terrible terrible service

I am so disappointed with this insurance company I am in tears. I have been with them since I bought my car. I missed a premium and I made an arrangement to pay the following week. Before the week was even over they had already canceled my policy.

I have been on the phone with their consultants for a straight week and they all keep saying they will call me back.

And they never do. With this kind of service and chasing around just to reinstate a policy, I am starting to doubt that they will even pay for anything should an issue arise.

I know there are many other insurance companies out there but for some reason I really had high hopes.

Complete turn off and useless.

Thanks alot guys!!!!

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply11 Jun 2019, 07:04
Official
Good day Buntu 

Thank you for contacting us,

Please note that we have escalated your complaint to the relevant department. They will be in contact with you soonest.

Kind regards
Complaints Department
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