LC
Lesle C

1 reviews | Active since Aug 2017

10 Aug 2017, 11:36

Service shocking

<p>Every month the insurance is paid for the car. Exactly a month ago I had an accident that wasn't even my fault. They have the worst customer service staff . Even at the accident scene took them two hours to authorize a tow truck, thanks to Barbie who I found very helpful and that's where the customer service stopped.. I have never been treated like this before in my life , like you some sort of a ******** . Today when I called them I did use a lot of the f word as these people are worse then someone on a go slow. I have seriously had enough and don't recommend this company to anyone. I do think know why you must select a star grading if with this company Regent there isn't any </p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply10 Aug 2017, 12:01
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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