JB
Jade B
1 reviews | Active since Jul 2013
15 Feb 2016, 09:41
SELLING ME A POLICY THAT I DID NOT ASK FOR!!!
Last week a lady called, I did not get her name ofcourse, regarding a MFC Motor Value Added product. I told her I don't want to pay anything additional. She assured me it was already included in my installment and she was just calling to inform me on the product. This morning I received a letter stating the amount of R112.79, and has added it to my monthly installment. Now when I cancel it, they say it will take 21 days and the debit order will still go off????? I DID NOT ASK FOR THIS! WHY SHOULD I PAY AN INSTALLMENT??
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Replies (1)Regent Insurance Company's replyOfficial
15 Feb 2016, 10:01Hello JadeBar,
Thank you for bringing your concern to our attention.
We will investigate the complaint herein and provide feedback.
With Regards
Neerasha Naidoo
Regent Insurance Complaints Department
Thank you for bringing your concern to our attention.
We will investigate the complaint herein and provide feedback.
With Regards
Neerasha Naidoo
Regent Insurance Complaints Department
Regent Insurance Company's reply15 Feb 2016, 10:01
Official
Hello JadeBar,
Thank you for bringing your concern to our attention.
We will investigate the complaint herein and provide feedback.
With Regards
Neerasha Naidoo
Regent Insurance Complaints Department
Thank you for bringing your concern to our attention.
We will investigate the complaint herein and provide feedback.
With Regards
Neerasha Naidoo
Regent Insurance Complaints Department
