Sean Gouws is an asset to his company

I have paint and dent protection cover with Regent <br> <br> I was advised to secure two quotes to submit to the insurers<br> <br> On getting the approval I noticed that it did not cover what I anticipated it would. I had approval to have the small chip on the door repaired but not the slight surface scratches on the vehicle that would require a polish (My vehicle is metallic black)<br> <br> After speaking to an agent I asked to speak to the manager Sean Gouws who explained clearly and very nicely why the scratches were not covered in the quote. I was impressed from the outset with his manner of addressing me <br> <br> He asked me to give him some time to see what he could do and got back to me within the hour<br> <br> Long story short he has indicated that I will have both - he has spoken to the panelbeaters and advised that they will do the polish at no charge due to the relationship the two companies have with each other<br> <br> Sean Gouws you are what true customer service is about - and I will not hesitate to refer Regent Paint Tech to others <br> <br>