Ridiculous Service

Regent/Hollard insurance is the worst people you would ever want to deal with, I regret the day I took out an insurance with you because your process is ridiculous. I was involved in a car accident on the 06th of May 2018 and my car was written off , ever since I have logged a claim a with you it has been nothing but a headache, first Regent took their time to send assessors for my to be assessed, the past week after I many phone calls I've had with them they sent me an agreement of loss, every time I call they would tell me the supervisors or manager is out of office or the system is down, only today that they promised to process my claim pay-out.

If you thinking of insuring with Regent/Hollard or perhaps if you insured with them better seek for insurance somewhere else.

Claim number: #24424