1 reviews | Active since Sept 2018
Regent taking months and months to consider claim
I am a practicing attorney acting on behalf of a deceased Estate. The deceased in this instance had credit life insurance from Regent for his vehicle. We have been corresponding with Regent from end of last year. The claim has been submitted on or about January 2018 and the very last requested documents were provided to Regent on 22 May 2018.
To date and despite numerous emails and telephone calls, they have not yet finalized the claim.
The failure of Regent to attend to timeously attend to the matter, is delaying the winding up of the Estate and is causing the beneficiaries of the Estate to suffer damages.
Despite the above and Regent being so advised I have not had any response from Regent.
Poor service Regent!!!
Good Afternoon,
Thank you for bringing your concern to our attention.
We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards Complaints Management Team ***
Good Afternoon,
Thank you for bringing your concern to our attention.
We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards Complaints Management Team ***