LW
Laresa W

1 reviews | Active since Mar 2018

02 May 2018, 11:21

Regent Premiums

I've had my car insurance with Regent since January 2011. On Monday, 30 April 2018, I contacted Regent to change my residential address. When I received my revised policy I noticed that my policy with Regent went up from R568 to R767. On asking why it shot up with R200 the reply was that I have changed addresses, and the premium can either be decreased, increased or stay the same. It is totally ridiculous as that new premium is only for car insurance. Regent, you have lost another client.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply23 May 2018, 10:54
Official

Good Morning,

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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