Regent Life Policy Schedule

I am still waiting for my accurate latest Regent Life Policy Schedule after 9 working days of contacting Regent Life. I first contacted Regent on Wednesday 03 June 2015 to forward me my benefits statements after they only posted an inaccurate increase in premiums letter without including the benefits statement in that letter dated 07 May 2015. They later informed me telephonically that the letter was inaccurate and promised to forward me my accurate letter with benefits statement policy schedule. E-mails has been sent back and forth between me and Regent Life after they included my daughter's name under assured name life cover instead of mine after informing me that my daughter was automatically excluded in the policy after reaching her 21st which I never received a courtesy letter stating that my daughter will be excluded from the policy. So far up until today 17 June 2015 still waiting.