Regent Insurance - Unauthorised Debit Order Eagerness

<p>I was recently contacted by what I think is an affiliate to Regent Insurance. To be specific, it was in August 2016.</p> <p>The Telly-marketer, offered me a renewal policy to my existing Automotive After Sales Paint Protection Policy.</p> <p>I accepted the renewal, but since my existing policy only lapses or would lapse at the last week of October this year, I specifically instructed that the policy effective only at November 1st which was the agreed first debit order strike date.</p> <p>to my dismay, Regent Insurance, on the 1st of September 2016, went ahead an d merrily debited my account for this first payment of the renewal policy, without my convent of course.</p> <p> </p> <p>I notified them about this irregularity on many occasions via mail and telephonically, but to date they have not even refunded me for the unauthorised debit orders, even after I was then forced to cancel the policy due to their unprofessionalism</p>