regent insurance ****

Background Information:

2015.07.07 Regent insurance Policy number DIR148651POL was created .

Vehicles under the policy are :

1-Ford Ranger DC 2-vw polo

Both vehicles were inspected at glassfit- port Alfred (documents attached)

Basic premium set at R3000

Details of driver all correct as per policy (original 2015.01.07) in the attachment .

Occupation-Doctor/Dentist

Months of uninterrupted insurance category 5 year or more.(as per original policy in the attachment.Claim free Group 5.

Now all of the above are correct as per the policy DIR148651POL.

2017.August ,

The Ford was bumped by another car(driver) on the parking bay at Rosehill Mall Port Alfred, Very minor scratch on the bumper ,The other driver had driven into the Ford,(Surveillance video at security office).

Personally I do not want to claim , as there is nothing wrong with my car, the other driver insists he did not drive into the Ford but rather the other way around, Surveillance was looked that shows that the Ford was not at fault. I simply contacted my insurance (REGENT) for advice as to what to do and received the shock of my life:

They sent me an email (no advice was given or any help provided by them) the email contained my Policy , now here is where it gets interesting , my policy is DIR148651POL(as per attachment) , their policy dated 2017.09.01 is 359165 ? who the hell is this?

This sounds completely *******!!!!!, who changed the number of my policy and why? this was never authorised.

Furthermore in my ORIGINAL policy DIR14851POL, the information varies,

1-Ocupation Doctor/Dentist -new policy occupation uknown 2-Old original policy Work address South well Road,Port Alfred, New policy -unknown 3-Old original Policy Claim free group 5, -new policy 0 4-OLD original POLICY Months of uninterrupted insurance 5 years or more , new policy 7-12 months. 5-Old original Policy Car inspection done , new policy states we never did a car inspection 6-Old original policy Basic excess R3000 , new policy R8000. 7-old ORIGINAL policy Start date 2015.01.07 , new UNKNOWN POLICY 2017.09.01.

Total amount paid to date R15 663.66+ PREMIUM FOR THIS MONTH.

according to REGENT we are currently not insured.

This is gross negligence on REGENT's part, completely *******ly have changed my policy without my consent, and basically ****** me of R15 663.66 as my original policy that I agreed to on 2015.01.09 has been amended/non existent, without my consent.

I would like to hear what steps will be taken against REGENT as this is a clear example of **********/Unfair insurance practices. This same letter will be posted on Hello Peter as well as social media to expose how REGENT conducts their business. I would not recommend this insurer to any one. I have been ****med.

Their response was" we were updating our systems"and an email was sent, when was it sent 2 weeks ago? 2017.09.01. ******. Hows the updating of a system cause all my details to be incorrect?!!!!!

AVOID REGENT LIKE THE PLAGUE, you will be throwing your money away!!!!