LS
Lesego S

1 reviews | Active since Nov 2015

13 Nov 2015, 16:01

Regent Insurance disgusting Service

In a space of a week I called Regent Insurance 3 times to get a quote to insure my car. I spoke to THREE different people and asked all three to call me back so we could do the quotation. ALL THREE of the consultants DID NOT call back. The last one I spoke to I specifically told that I had spoken to two people already who were supposed to call me back but didn't. That still wasn't enough for her to call me back. Disgusting service. I got a clear picture of how they treat their clients.

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply16 Nov 2015, 08:58
Official
Hello LesegoSi,

Thank you for your submission.

Kindly note that a complaint will be registered for you regarding the above matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F (011) 574-295
Email: ***
www.regent.co.za