1 reviews | Active since Nov 2017
REGENT EMPLOYEES CANNOT DO WHAT THEY PAID FOR!!!!!
6 MONTHS AGO I have provided regent with the details to obtain the report for my accident.
They now advise that the report is not available - They didn't have the decency to let me know .
They were dealing with my claim without even letting me know that the report is not available.
Only after I request to view it they advised me of such
I then called metro police myself - They have advised that it is available.
Regent failed to obtain it or let me know that they couldn't obtain it.
I had to do their job after 6 months thinking that regent had obtained the report.
The service is pathetic!!!!!
Good Morning Miss
Further to our previous acknowledgement of receipt of your Hello Peter complaint, your concerns have been escalated to our Legal Department Management for review and resolution, on receipt of their response and resolution I will revert back to you in writing.
Complaints Management Team
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Good Morning Miss
Further to our previous acknowledgement of receipt of your Hello Peter complaint, your concerns have been escalated to our Legal Department Management for review and resolution, on receipt of their response and resolution I will revert back to you in writing.
Complaints Management Team
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