FP
Faizel P

1 reviews | Active since May 2016

06 Jul 2017, 11:48

Poor Service

<p>Good Afternoon</p> <p> </p> <p>Please can someone kindly assist as i hve not been receiving any joy from the call centre from April 2017 when the claim was lodged.</p> <p> </p> <p>The claim ref no : FSMC2A01</p> <p> </p> <p>Date Of Loss 19/04/2017</p> <p> </p> <p>the documents has been forwarded 4 times to the call centre as each time a follow up is done they advised the never received the docuemtns.</p> <p> </p> <p>Please can you assist on this matter before i proceed legally.</p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply06 Jul 2017, 12:50
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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