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zibuyile J

1 reviews | Active since Apr 2017

04 Apr 2017, 22:01

poor service

<p>I have a problem with regent insurance I made a claim last year 2016 &nbsp;for dents they told me to get 3 Quat at ions from different panel beaters and promised to send an email with a form which I had to fill in and email it back to them with the quatations I waited for the email but they didint send the email I called them back and everytime they would drop the call and not call me back when I call them it's like I'm talking to someone who is at a taxi rank I'm even starting to have doubts if this is legit company I'm really fed up now because this has been going on for so long and they still taking their premiums every month.</p> <p>&nbsp;</p> <p>Fed up client</p> <p>&nbsp;</p> <p>&nbsp;</p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply05 Apr 2017, 09:42
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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