nM
nozipho M
1 reviews | Active since Feb 2015
24 Feb 2015, 14:53
poor service
I claimed with regent 3 months ago.but there isno response,They give terrible customer service,,they dont give feedback to inform me why are they delating to pay out.I have faxed amptin times as tthey requested but they dont play their part,I'mvery disappointed in their service as they claim the opposite of what they aare doing
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Replies (1)
Regent Insurance Company's replyOfficial
24 Feb 2015, 15:03Hello nmbombo,
Thank you for contacting us
Kindly note that we have escalated the above matter to management for comment and resolution.
we will provide feedback shortly.
Kind Regards
Thembeka Mavuso
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Thank you for contacting us
Kindly note that we have escalated the above matter to management for comment and resolution.
we will provide feedback shortly.
Kind Regards
Thembeka Mavuso
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Regent Insurance Company's reply24 Feb 2015, 15:03
Official
Hello nmbombo,
Thank you for contacting us
Kindly note that we have escalated the above matter to management for comment and resolution.
we will provide feedback shortly.
Kind Regards
Thembeka Mavuso
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Thank you for contacting us
Kindly note that we have escalated the above matter to management for comment and resolution.
we will provide feedback shortly.
Kind Regards
Thembeka Mavuso
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***