SM
Soyisile M

1 reviews | Active since Dec 2018

04 Dec 2018, 18:43

Poor Customer Care and Not Relaible at all.

I lodged my claim on 16 November 2018 and I have to regularly follow up. To date, 4 December 2018 I have had no final decision on my claim despite several promises and apologies for the poor customer treatment they have given me.

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply05 Dec 2018, 08:10
Official
Good Morning Sir,

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

***